Q: What is your operating season?
A: We are open from early May to mid-October. We prefer candidates with longer dated of availability, however not all employment contracts run the full length of the season. We offer several shorter commitments to accommodate those with limited availability.
Q: What is your staff size?
A: We have a staff size of 159 employees when we are at the peak of our season with some fluctuation early and late in the season.
Q: What is the weather like at Signal Mountain Lodge?
A: The weather can be very unpredictable in the Jackson Hole area. We recommend packing for all four seasons. It’s common to see snow in May and September/October with drastic swings in temperature throughout the summer. June is known for its afternoon thunderstorms and July/August are our hottest months with highs in the 80’s and sometimes 90’s.
Q: Do the employee dorms have WiFi?
A: Yes, at Signal Mountain Lodge there is WiFi in the dorm area, General Store and Registration Building. Leek’s has internet, but it can be spotty. Due to Lizard Creek’s remote location, WIFI is unavailable.
Q: Is there cell phone service?
A: There is cell phone service in and around Signal Mountain Lodge. Some providers work better than others with Verizon being the most reliable.
Q: What are the dorm rooms like?
A: We have double and triple-occupancy rooms. Every room has its own bathroom, a closet and dressers. Rooms might also have a table, chairs, desk or couch depending on availability.
Q: Do the dorms have a laundry facility?
A: Yes, there is a staff laundry facility located in one of the dorm buildings that is free for staff to use and accessible 24/7. Staff are responsible for providing their own laundry detergent.
Q: Do the dorms have common areas?
A: Yes, there are three main dorm buildings and each dorm has a common room. One of our dorm buildings is two stories and has a recreation room located in the lower dorm. This building is the only dorm with cable television. Every common room has a TV, movies, and couches except for one, which has a bookshelf instead of movies and a TV.
Q: Do you provide cleaning supplies?
A: Every dorm has a supply closet equipped with environmentally-friendly cleaning supplies, cleaning rags, vacuums, toilet paper, and trash bags. Every dorm room also has a small trash can and recycling bin.
Q: Do you provide bedding if needed?
A: Yes, we are happy to provide sheets, blankets, towels, and pillows for anyone who needs them.
Q: What type of beds are in the dorm rooms?
A: Rooms have twin beds and in some cases bunk beds. We offer double beds for couples. We send out a housing survey in the spring asking staff their room preference.
Q: Can I bring my own vehicle?
A: Yes, we have staff parking at our dorms.
Q: If I work at Leek’s Restaurant or Lizard Creek Campground, can I still use the facilities at the main property?
A: Of course! We encourage staff working at our other locations to visit the main property as much as possible. You can eat in the EDR for any meal and take advantage of the dorms, perks, and discounts.
Q: What is your pet policy?
A: We do not allow pets in our employee dorms. Pets are allowed for those living in RVs, but they need to be pre-approved by HR during the hiring process.
Q: Are your employee RV sites full hook up?
A: Yes, all of our employee RV sites are full hook-up sites with the exception of gas. We have a limited number of RV sites for staff use.
Q: What is your smoking policy?
A: All company buildings are non-smoking. We have designated smoking areas throughout our properties.
Q: What is your staff guest policy?
A: Staff can have guests stay in their room for up to 5 nights as long as they are signed in.
Q: How often do I get paid?
A: Staff are paid bi-weekly on Fridays.
Q: What if I need time off during the season?
A: If you need time off during the season, submit a request as soon as possible. We cannot guarantee we will be able to honor all requests.
Q: Do I have to prepay my housing and uniform deposits?
A: We take deposits one at a time as a payroll deduction starting with your first full paycheck. You have the option to prepay your housing deposit, but it is not mandatory.
Q: If I am flying or taking a bus, how will I get to Signal Mountain Lodge?
A: The HR department will provide transportation to and from the airport and bus stops for any employee who needs it.
Q: Where is the closest town?
A: Jackson is our closest town and is about an hour's drive from SML. It has a lot to offer including grocery stores, pharmacies, banks and restaurants. It also has weekly markets and concerts throughout the summer.
Q: Where is the closest medical facility?
A: There is a small clinic located 5 miles north of our main property for basic medical attention. For more extensive/consistent medical attention, the nearest hospital and doctors are in Jackson.
Q: Do I have to pay the park entrance fee?
A: No. Entrance to both Grand Teton and Yellowstone National Parks is free to all employees.